Responsive recruiter
Benefits:
- 401(k)
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
- Wellness resources
Petal Animal Clinic is seeking an outgoing, highly motivated Love at First Sight (LAFS) team member with exceptional people skills to join our team. This is a full-time position that plays a crucial role in creating unforgettable first impressions for new pet owners.
What Does a Love at First Sight Team Member Do?
You will help maintain excellence in pet healthcare and customer service by:
- Providing accurate information and answering questions about puppies in the center
- Accurately completing LAFS patient records
- Learning and using Cornerstone veterinary software for invoicing
- Collaborating respectfully with veterinary team members to ensure an exceptional client experience
- Keeping the Love at First Sight area organized, clean, and welcoming
- Educating clients about Petal Animal Clinic services and products according to clinic standards
- Provide exceptional care to the puppies in our center
What Abilities Are Important?
- Professional, courteous demeanor
- Flexibility and willingness to learn
- Strong attention to detail
- Consistent adherence to clinic procedures and protocols
- Team-oriented mindset
- Self-starter capable of working with minimal supervision
- Ability to meet and manage time goals
What Skills Do I Need?
We aim to exceed client expectations through outstanding service. Skills needed include:
- Exceptional customer service, written communication, and interpersonal skills
- A genuine love for people as much as for pets
- Willingness to rotate shifts, including weekends and holidays
- Availability for daily shifts between 7:00 a.m. – 6:00 p.m.
- Ability to follow our rotating schedule:
Work Mon–Tue, Off Wed–Thu
Work Fri–Sun, Off Mon–Tue
Work Wed–Thu, Off Fri–Sun - Ability to lift up to 40 lbs and move frequently between sitting and standing
- Internet access for schedule and internal communication
- Career-minded and interested in long-term growth in veterinary customer service
-
Preferred but not required: prior veterinary experience
Who Should Apply
This position is a great fit for you if:
- You thrive in a fast-paced, client-focused environment
- You enjoy talking to people all day — not just pets
- You enjoy methodical work
- You are energized by helping excited new pet owners
- You are reliable, punctual, and able to adapt to a rotating schedule
- You want a long-term career in veterinary customer service
- You communicate clearly, kindly, and professionally
- You take pride in accuracy, organization, and creating great first impressions
Who Should Not Apply
This position is not a good fit if:
- You dislike frequent phone work or become easily overwhelmed by multi-line calls
- You prefer working with animals instead of interacting with people
- You are not able to work weekends, holidays, early mornings, or evenings
- You struggle to maintain professionalism under pressure
- You do not consistently show up on time or have difficulty committing to a schedule
- You prefer constant direct supervision instead of working independently
- You are not comfortable with detail-oriented recordkeeping or computer-based invoicing
- You are looking for a short-term or temporary job rather than a career path
Other Important Information
- Applicants must be authorized to work in the U.S. now and in the future
- Hourly pay is commensurate with experience
- Work schedule includes opening/closing shifts, weekends, and holidays
- Dependability and flexibility are essential
Full-time employees are eligible for medical insurance, vacation, sick pay, and retirement benefits - A drug screen and background check are required upon conditional job offer
- Due to call volume, we cannot return every call about application status; all applications are reviewed and you will receive either:
- A phone call for an interview, or an email explaining why your application will not move forward
Compensation: $12.00 - $14.00 per hour
Animal Medical Center
At the Animal Medical Center, we strive for excellence in pet healthcare, while exceeding our client's expectations, in a Christ-centered environment.
Company Website: www.animal-er.com
(if you already have a resume on Indeed)